Privacy Policy

Privacy Policy

We respect the privacy rights of its online visitors and recognize the importance of protecting the information collected about them. We have adopted a corporate wide Privacy Policy that guides how we collect, store, and use the information that you provide us with. The following information is provided by NADE EL LUNA to enable our online visitors to be fully informed of our Privacy Policies. By visiting www.nadeelluna.com, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions. This Privacy Policy does not apply to websites maintained by other companies or organizations to which we link and NADE EL LUNA is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting your details.

 

Personal Details

Personal details (referred to as “data”) includes data such as a user’s name, e-mail address, residential address, telephone number, gender, date of birth among others. We think it is important to provide security so your personal information is kept private and your online purchases safe. Your data will be transmitted in encrypted form and will only be handled in accordance with our Data Privacy Policy. The policy explains how we handle your personal data. We will only collect, process and use your data, if you give your consent or if such processing or use is permitted according to a legal provision. We will only collect, process and use the data that is required to perform and use our services or data that you provide to us voluntarily.

 

Why Do We Collect Data?

We want to meet our commitments to you and provide the service you expect when shopping at NADE EL LUNA online. This includes processing of orders for shipping, text message notification of delivery status and sending information such as new services or other marketing offers which may be of interest to you. We would also like to notify you of any changes or updates to our services by e-mail, telephone or mail. Your details may be used to monitor traffic to and from our website to help us improve the design and layout of the site. In the event of any problem with delivery of your items, we will use the information to get in contact with you.

 

What Kind of Data Do We Collect and for What Purpose Is It Used?

We require your data for the following purposes:

  1. Create an account:
    To register a profile at nadeelluna.com (we need your e-mail address, name and address);
  2. Placing orders:
    To process your orders via nadeelluna.com (we need your name, address, or credit card
    details);
  3. Newsletter:
    To subscribe to our newsletter (we need your e-mail);
  4. Contact details:
    To answer your queries (we need your e-mail address);
  5. Taking part in competitions:
    To inform the winners (we need your e-mail address, name, address or telephone
    number);
  6. Personalizing offers:
    To optimize our services, we will save cookies on your computer;
  7. Job application process:
    To complete online job applications, we will collect and process your master data, as
    well as your job application data;
  8. Catalogue/Magazine:
    Treceive paper editions of our collections (we need your name and address).

 

Safeguarding Your Personally Identifiable Information

We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with.